One-to-one sessions: In the event of a 1:1 session being cancelled within 24 hours before the planned session, or in the event of a failure to attend, full payment for the session will be required.
Workshops: Full payment is required to ensure a place on a workshop, unless payment by instalments has been negotiated in advance. In the event that you are prevented from attending a workshop, full payment will be refunded up until two weeks prior to the workshop or your place will be transferred to another similar event if appropriate. A 50% refund will be made from two weeks to one day before the workshop. Full payment will be charged if the cancellation occurs within 24 hours of the event.
Trainings/courses: In the event of a cancellation of a booking for a training/course a refund will be made in full up until one month before the event. After this a payment to cover expenses already incurred will be charged (up to 50%). Full payment will be charged if cancellation occurs within 24 hours of the event. This applies to events of 2 days or more.
No refund will be given if a participant leaves a workshop or course before its completion.
In the event that I need to cancel a session or event, a full refund will be made or another date fixed whichever is acceptable to the client.
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